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Tech as a Service (TaaS)
Flexible hours for website and tech support. No session minimums — you pay for actual time used.
Basic
$75 / month
2 hours included
Response: 2 business days
- • Website OR tech support (remote)
- • Core updates, backups, security scans
- • No session minimums — pay for actual time
- • On-site visits billed separately
Standard
$150 / month
4 hours included
Response: Next business day
- • Everything in Basic
- • Content changes (text, images, events)
- • Quarterly check-in call
- • Great for active small businesses
Premium
$300 / month
8 hours included
Response: Same day
- • Everything in Standard
- • Priority response for urgent issues
- • Monthly strategy call
- • Light feature work (forms, landing pages)
Every Plan Includes
Hours work for website OR remote tech support
Automated uptime monitoring + alerts
Monthly backups with disaster recovery
Every task logged against your hours
Good to Know
Overage Rate
Extra work beyond your hours bills at $65/hr.
On-Site Visits
Hands-on work billed separately: $125 first hour, then $75/hr.
After Hours
Evenings and weekends add $35 to any service.
Nonprofit Rate
Churches and small nonprofits can request $50/hr on approved work.
Fine Print
- • Hours are for remote work only - on-site is always billed separately
- • Hours do not roll over month to month
- • Work billed in 15-minute increments
- • Overages require your approval before work begins
- • Response time = when we start, not when it is fixed
- • Business hours: Mon-Fri, 9am-6pm ET
- • Covers business tech: websites, email, printers, wifi, cloud services